Appointment Policy

Hours are by appointment only.  Our hours are as follows:

Monday:  8:30am to 6pm

Tuesday:  9:00am to 7pm

Wednesday:  8:30am to 6pm

Thursday:  9:00am to 7pm

Friday: 8:30am to 6pm

Saturday:  8:30am to 12pm

 

With the exception of emergencies, appointments are not seen between the hours of 12 noon and 3pm.  This time is reserved for outpatient procedures, hospitalized cases, patient visitation and client communication.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit ,cash and personal checks.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. 

All cats must be presented in an appropriate cat carrier or on a leash. 

Prescription Policy

We have a full service pharmacy available on site.  When requesting a refill, clients are encouraged to call 24 hours in advance.  The best time to pick up presciptions is between 12 noon and 3pm, when the office is least busy; however, prescriptions can be filled and picked up during all normal business hours.  Should your pet need a special medication that we do not stock or prefers a flavored medication, we will refer you to our online store. A link to that store can be found at the bottom of our home page. We do deserve the right to decline perscription requests for animals that have not been seen by one of our doctors within the preceding 12 months.