Hospital Policies
|
Appointments
Patient care is by appointment only (no walk-ins). We are open: Monday: 8:30am to 6pm Tuesday: 9:00am to 7pm Wednesday: 8:30am to 6pm Thursday: 9:00am to 7pm Friday: 8:30am to 6pm Saturday: 8:30am to 12pm |
|
With the exception of emergencies, the hours between 12 noon and 3 pm are reserved for outpatient procedures, hospitalized cases, patient visitation and client communication.
Payment
Full payment is required at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit, and cash. We will provide verbal or written estimates for diagnostic testing, procedures, and products on request. Please ask our doctors or staff if you would like an estimate prior to authorizing care for your animal.
Patient Arrival
Dogs: For your protection, and that of others, all dogs must be on a 4-6 foot leash and properly controlled while in the waiting area or exam rooms. All flexi-leads must be locked prior to entering the clinic. We have a toilet area for dogs to the right of the parking lot. Plastic bags are provided; for hygiene and disease prevention, please pick up after your dog.
Cats: To ensure the safety of your cat and our staff, all feline patients must be presented in an appropriate cat carrier or on a harness and leash.
Prescriptions
We have a veterinary pharmacy on-site, and can also provide written prescriptions for outside pharmacies when needed When requesting a refill, please call 24 hours in advance. The best time to pick up prescriptions is between 12 noon and 3pm, when the office is least busy; however, prescriptions can be filled and picked up during all normal business hours.
Should your pet need a special medication, or any prescription compounded into a flavored formulation, please visit our online store. For our doctors to authorize a prescription, your animal must be a current patient and have been examined at KPVH within the past 12 months.
Payment
Full payment is required at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit, and cash. We will provide verbal or written estimates for diagnostic testing, procedures, and products on request. Please ask our doctors or staff if you would like an estimate prior to authorizing care for your animal.
Patient Arrival
Dogs: For your protection, and that of others, all dogs must be on a 4-6 foot leash and properly controlled while in the waiting area or exam rooms. All flexi-leads must be locked prior to entering the clinic. We have a toilet area for dogs to the right of the parking lot. Plastic bags are provided; for hygiene and disease prevention, please pick up after your dog.
Cats: To ensure the safety of your cat and our staff, all feline patients must be presented in an appropriate cat carrier or on a harness and leash.
Prescriptions
We have a veterinary pharmacy on-site, and can also provide written prescriptions for outside pharmacies when needed When requesting a refill, please call 24 hours in advance. The best time to pick up prescriptions is between 12 noon and 3pm, when the office is least busy; however, prescriptions can be filled and picked up during all normal business hours.
Should your pet need a special medication, or any prescription compounded into a flavored formulation, please visit our online store. For our doctors to authorize a prescription, your animal must be a current patient and have been examined at KPVH within the past 12 months.
Emergency Care
We are available to see emergencies during regular office hours. Please call the office to let us know you are coming so that we may be prepared for your arrival. If your emergency occurs after hours, call the nearest 24-hour emergency room.
Metropolitan Veterinary Associates
610-666-1050
2626 Van Buren Ave
Valley Forge, PA 19482
MVA is located in the Valley Forge Corporate Center, just off the Route 363 exit of Route 422.
Metropolitan Veterinary Associates
610-666-1050
2626 Van Buren Ave
Valley Forge, PA 19482
MVA is located in the Valley Forge Corporate Center, just off the Route 363 exit of Route 422.