More Info

• Hospital Policies

  Appointment Policy
  
  Hours are by appointment only.  Our hours are as follows:
  
      Monday:  8:30am to 6pm
  
      Tuesday:  9:00am to 7pm
  
      Wednesday:  8:30am to 6pm
  
      Thursday:  9:00am to 7pm
  
      Friday: 8:30am to 6pm
  
      Saturday:  8:30am to 12pm
  
       
  
  With the exception of emergencies, appointments are not seen between the hours of 12 noon and 3pm.  This time is reserved for outpatient procedures, hospitalized cases, patient visitation and client communication.
  
  Payment Policy
  
  We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit ,cash and personal checks.
  
  Patient Arrival Policy
  
  For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
  
  All cats must be presented in an appropriate cat carrier or on a leash.
  
  Prescription Policy
  
  We have a full service pharmacy available on site.  When requesting a refill, clients are encouraged to call 24 hours in advance.  The best time to pick up presciptions is between 12 noon and 3pm, when the office is least busy; however, prescriptions can be filled and picked up during all normal business hours.  Should your pet need a special medication that we do not stock or prefers a flavored medication, we will refer you to our online store. A link to that store can be found by clicking the shopping tab at the top of the page. We do reserve the right to decline perscription requests for animals that have not been seen by one of our doctors within the preceding 12 months.

• In Case of an Emergency

  We are available to see emergencies during regular office hours. Please call the office to let us know you are coming so that we may be prepared for your arrival. If your emergency occurs after hours, call:

  Metropolitan Veterinary Associates at 610-666-1050

  MVA is located at 2626 Van Buren Ave. in the Valley Forge Corporate Center, just off the Route 363 exit of Route 422.