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Policies & Forms

King of Prussia Veterinary Hospital is pleased to provide you with our policies and forms that can simplify the process of caring for your pet.

Hospital Policies

Appointments

Patient care is by appointment only (no walk-ins). We are open:

  • ​Monday: 8:30am to 6pm

  • Tuesday: 9:00am to 7pm

  • Wednesday: 8:30am to 6pm

  • Thursday: 9:00am to 7pm

  • Friday: 8:30am to 6pm

  • Saturday: 8:30am to 12pm

  • Sunday: Closed

Payment

Full payment is required at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, CareCredit, and cash. We will provide verbal or written estimates for diagnostic testing, procedures, and products on request. Please ask our doctors or staff if you would like an estimate prior to authorizing care for your animal.

Patient Arrival

Dogs: For your protection, and that of others, all dogs must be on a 4-6 foot leash and properly controlled while in the waiting area or exam rooms. All flexi-leads must be locked prior to entering the clinic. We have a toilet area for dogs to the right of the parking lot. Plastic bags are provided; for hygiene and disease prevention, please pick up after your dog. Cats: To ensure the safety of your cat and our staff, all feline patients must be presented in an appropriate cat carrier or on a harness and leash.

Prescriptions

We have a veterinary pharmacy on-site, and can also provide written prescriptions for outside pharmacies when needed. On top of that you can order supplies from the comfort of your own home from our online pharmacy. When requesting a refill, please call 24 hours in advance. The best time to pick up prescriptions is between 12 noon and 3pm, when the office is least busy; however, prescriptions can be filled and picked up during all normal business hours.

Should your pet need a special medication or any prescription compounded into a flavored formulation, or if you prefer the convenience of at-home shopping and delivery, please visit our online store. For our doctors to authorize a prescription, your animal must be a current patient and have been examined at KPVH within the past 12 months.

We understand that being able to get the things you need without leaving your house is important to some people, and we want to make sure we can still help as many people as possible. Click the link at the top of the page to start browsing through our online pharmacy.

Useful Links

KING OF PRUSSIA VETERINARY HOSPITAL does not accept any responsibility for the availability, usability or any liability for damage or injury resulting from the use of such contents, of whatever form.

American Animal Hospital Association (AAHA).

  • Information about AAHA, Pet care, Coloring Page

Animal Poison Control Center (ASPCA)

  • 24 HOUR Emergency Hotline for Poison Control

Centers for Disease Control (CDC)

  • Learn valuable information about diseases that can be transmitted from animals to humans.

Veterinary Partners

  • Get up-to-date information about animal health, medications, therapies, surgery, etc. from veterinarians and experts of the Veterinary Information Network, the world's largest veterinary database.

The Ohio State University Indoor Pet Initiative

  • Good source of information for owner's regarding the care and needs of indoor pets. Get pointers on dealing with certain behavioral issues and how to keep your indoor pet healthy and happy. Site was originally developed for cat owners but recently expanded to include dogs.

Getting your cat to the Veterinarian

  • Getting your cat to the veterinary hospital can be a traumatic experience for you and your cat. This helpful handout will give you useful tips on how to make your cat's visit to us less stressful.